482 4xx Client error RFC 3261
SIP 482 Loop Detected
The server received a request that already contains its own address in the Via path. The request is looping.
Typical Q.850 / ISDN cause: 25 (Exchange routing error)
Advertisement
Common causes
- Two systems routing a call back and forth (for example, PBX to carrier and back again).
- Wrong default routes or call forward loops.
How to fix it
- Trace Via headers to find the loop, and fix the routing so each side has a terminating route for the number.
Seeing 482 on calls through a router or firewall? Check that SIP ALG is disabled. It causes a surprising number of SIP errors. Read why.
About 4xx responses
The request has a problem or cannot be completed at this server, usually because of something on the requesting side or the target user.