503 5xx Server error RFC 3261

SIP 503 Service Unavailable

The server is temporarily overloaded or under maintenance. It may include Retry-After. Many PBXs also send 503 when no outbound route or trunk is available.

Typical Q.850 / ISDN cause: 41 (Temporary failure)

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Common causes

  • No working outbound trunk or route (Asterisk: dial failed / congestion).
  • Trunk channel limit reached, or carrier overloaded.
  • Proxy has no healthy destination (dispatcher or drouting all down).

How to fix it

  1. Check trunk registration and status on your PBX.
  2. Check carrier capacity, channel limits and account status.
  3. In OpenSIPS or Kamailio, check the dispatcher or gateway probing state.
Seeing 503 on calls through a router or firewall? Check that SIP ALG is disabled. It causes a surprising number of SIP errors. Read why.

About 5xx responses

The server failed to handle an apparently valid request.

Related codes

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